eCommerce Analyst


  • Capture e-commerce KPIs and analyze trends over time. Perform deep dive analysis into specific KPIs to understand the underlying influences. Manage the team dashboard that crosses all functions: Marketing, Merchandising, and Operations with a priority focus on Marketing
  • Perform analysis and submit recommendations to improve return and revenue
  • Track trends within the business and the e-commerce market
  • Determine with the e-commerce team, the KPIs for each area and create standardized dashboard reports for the team
  • Improve website functionality and conversions while understanding and maintaining brand positioning
  • Engage with the e-commerce team to optimize website, channel performance and customer segmentation
  • Manage report and performance by device, making recommendations for site optimization based on KPIs
  • Responsible for tracking, reporting and analysis of homepage, landing page and creative tests as well as the shopping funnel to optimize online marketing and site merchandising efforts
  • Research and provide competitive insight to the team in organized reports
  • Provide insight into business and industry trends and identify opportunity/risk areas
  • Develop an understanding and/or have knowledge of SEO best practices and its impact on traffic and other metrics
  • Work collaboratively with e-commerce and technical teams to problem solve and develop requirements
  • Manage projects from concept to completion, monitoring the status and facilitating timely communications
  • Perform QA tasks as they relate to creative, functional and backend new system launches as well as to existing application upgrades and enhancements
  • Work with product and software teams to define and execute test plans, increase automation and execute and maintain team roadmaps
  • Document detailed test scenarios and scripts derived from defined business requirements and support the QA manager to coordinate test plans across multiple parties
  • Actively participate in helping to maintain a reference documentation that reflects the latest business and technical requirements
  • Assist with issue tracking and resolution during all test cycles



  • Bachelor's degree required in Business, Economics/Finance, Engineering, Statistics, Computer Science or related field
  • 4+ years of relevant experience in data analysis, reporting, modeling or similar work
  •  3+ years ecommerce experience (retail and/or apparel a plus)
  • 2+ years of relevant QA technical experience
  • Experience with Google Analytics or similar Web Analytics tools
  • Must be a hands-on team member and operate with a start-up mentality (meaning, flexibility is a virtue)
  • Technical knowledge including html, tag management, basic front end code a plus
  • Organized, detail oriented and the ability to transform concepts into actionable plans
  •  Excellent analytical skills
  •  Desire to make an impact

To apply, please email resume to with the job title in the subject.

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