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Returns + Exchanges

ORDERS WITHIN THE US:

If you would like to return or exchange your purchase, please CLICK HERE to print return label. Please enter the same email that you used when you placed the order.

- Please follow instructions to select details of your return/exchange.
- Print the USPS label and affix to package and include packing list invoice in box.

All returns must be post-marked within 30 days from the original order was received -- any returns outside of this window will be given store credit. There are no exceptions made with this policy! 

 

Exchanges:

All exchanges are shipped via UPS Ground from Kentucky. For exchange orders that need to be received by a faster, expedited option, please process your return as a return for refund, and place the exchange order via a credit card purchase on our website including an expedited shipping option. This order will be considered a new order. $25 for overnight shipping & 2-day shipping for $20.

 

Gift Cards:

Gift cards are nonrefundable and cannot be exchanged or redeemed for cash.

 

INTERNATIONAL ORDERS:

At this time, we are unable to provide pre-paid shipping labels for international orders. Therefore, international customers will be responsible for the cost of the return shipping. If you have any questions, please contact us at questions@untuckit.com or call 888-992-3102.

Please follow the instructions below: 

  1. Pack all your items along with their corresponding packing invoices. If you can’t find your original invoice, please include the shipment or order number for each order you’re returning. You can find your shipment and order numbers by signing in to your UNTUCKit.com account.

*For the package's value, use the price paid for the item(s) you're returning, as noted on the order invoice.

  1. Ship to below address using your carrier of choice.
Radial
Returns Dock
350 Omega Pkwy

Shepherdsville, KY 40165

 

*If sending internationally, shipping may take a few days longer to arrive to the warehouse. This may delay the processing of your return. Please allow up to 4 weeks from the time you ship your return to see your refund posted back to the original form of payment.